Refund policy

Refund Policy

We have a no refund policy, which means all sales are final once an order is placed and processed.

To be eligible for any consideration regarding an issue with your order, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need your receipt or proof of purchase.

To report an issue with your order, you can contact us at bladejensen696@gmail.com. Please note that requests must be sent to the correct email in order for us to review them.

If your issue is accepted, we may offer a replacement at our discretion. Items sent back without prior approval will not be accepted.

You can always contact us for any order questions at bladejensen696@gmail.com.

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Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

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Exceptions / non-returnable items

All items are final sale. We do not accept returns or exchanges for any products, including custom items, sale items, or gift cards.

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Exchanges

We do not offer exchanges. If there is an issue with your order and it is approved, a replacement may be issued at our discretion.

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Refunds

We do not offer refunds. If an issue is approved, you will be notified and may receive a replacement or store credit at our discretion. Please allow time for us to review any request.

If more than 15 business days have passed since your issue was submitted, please contact us at bladejensen696@gmail.com.